Change Survey Notifications
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‎06-30-2022 10:55 PM
Request to change the sender's email address of CSAT Survey forms instead of XYC
I have been provided a solution but unsure i where to go to update / change this address
Solution
Please change the "From" address of the survey notification (e.g. XYX) and remove the watermark if not already done. (The address will be a fake/spoof address)
Can you help?
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Survey Management

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‎06-30-2022 11:03 PM
Hi Shane,
For the From address. Navigate to notifications & look for corresponding Survey notification that is sent.
Open the same & look for From field in What it will contains tab. Update it to the From label you need.
For watermark there is a system property. Follow doc link for a check & update.