Citizen Developer Program - Required Roles?

[Suzanne4]

We are beginning a pilot for a citizen developer program.  We have 1 person trained and ready to start working.  He has access to DEV, and I have given the following roles:

delegated_developer

itil

rest_api_builder

flow_designer

integration_hub_admin

flow_designer_scripting

He will be working in Washington ITSM Standard with Ihub Professional, specifically with automation along with flow designer to automate simple catalog requests.

He is not able to access and manage an update set which is an issue.  I don't want to give admin.

Any advice for how to set up the least required roles for a developer of this type?

[Ravi Chandra_K]

Hello @Suzanne4 

What is the application from where user is trying to create update set? They cannot create update set in Global. They can only perform development under certain applications.

https://docs.servicenow.com/bundle/xanadu-application-development/page/build/applications/concept/c_...

Also check below support article (where solution provided for delegated developers cannot select update set picker)

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0744288

Kind Regards,

Ravi 

[Suzanne4]

He will be using Flow Designer and setting up automated request actions.  Is that in a particular application?