Clean the demo and test data prior to Go Live

[darreneverett]

Hi everybody

I am hoping to find a clear procedure to remove any transnational data (so Incidents, Problems, Requests, Changes, Tasks...and I'm sure a number of others) from the instance.

For example, when we are about to Go Live, how do I efficiently remove all the demo data AND also any data created in Pre Production Build & UAT,

I thought this would have been a rather fundamental part of the process, but I can't seem to find anything on Communities, wiki or Support.

Thanks in advance.

[Anurag Tripathi]

Hi Darren,

Since you mentioned that you are just about to go live now, shouldn't your tables be blank, no record at all.

If you want to do that , you can achieve it by a single click.

[darreneverett]

Hi Anurag

Why would all my transactional tables be empty just prior to Go Live.   I have been configuring and testing the system, and now am getting ready to go live so need to remove ....

        a. Demo Data that came with the instance;

        b. Test data that I have entered during testing.

Whats this one click you refer to?

Thanks

Darren

[Anurag Tripathi]

so basically you can just empty any table in SN, but that deletes all records not selective. i guess you cant use that ehre.

[Atul Kumar2]

Hi Darren,

I feel that there would be limited module on which testing ticket would have been created so if you want to delete the records.

You can delete from system definition > Table & Column > Select appropriate table and delete all data on that table.

As per my experience i did the same.

Hope that helps.

Regards,

Atul Kumar

[darreneverett]

Thanks Atul .

This solution would be great.

However, I did forget to mention this is an Express Instance which does not have System Definition abilities.

Thanks

Darren