Send Email Through Flow Designer

[nowitsvashu]

Hi 

I want to send email through flow designer but I'm facing a issue. You know we use ${URI_REF} when we're sending Link to that record but same thing won't work for flow email body so i tried one community suggestion but couldn't achieve it.
Please help me with it.

[_Gaurav]

Hi @nowitsvashu 
Please refere to this community post might helpful for you.

https://www.servicenow.com/community/now-platform-forum/how-to-embed-a-link-to-a-specific-record-in-...

Please mark this as helpful and accept it as a solution if this resolves your query

Thanks!

[James Chun]

Hi @nowitsvashu,

Are you using the 'Send Email' Flow action? If so, I don't think you can use the ${URI_REF} object.

Refer to the article for more info - https://www.servicenow.com/community/now-platform-forum/how-to-call-email-script-from-the-flow-desig...

You can either use the script functionality to construct your email body or use the 'Send Notification' flow action.

Cheers

[Adrian Ubeda · Accepted solution]

Hello @nowitsvashu , 

You can use send notification action in flow designer instead using send email. Using this action you'll select a notification previously created, the only condition it's when to send condition in notification must be equals to 'triggered'. 

[nowitsvashu]

Thanks buddy