Column level Encryption in servicenow

[puja kumari]

Hi All , 

i need step by step process related to column level encryption but the thing is that if i proceed with column level encryption then the entire field become hidden , how make encrypted field to be visible but not aaccessible by anyone.

Thanks

[yesubabu Jonnal]

HI Puja -

We have recently connected with ServiceNow team to understand the column_level_encryption

Note - Role elevation Required to start 

you navigate sys_platform_encryption_configuration.LIST

Please note if you are using single module for encryption you need to specifically give the module name and the role associated with that module in sys_kmf_crypto_caller_policy table will be the key to the user to access encrypted data.

EG: if you encrypt using global.cm_citrix profile module the user needs to have citrix_app_admin role

However if you use multiple modules method then you should NOT explicitly mention the module name. The user having any role that is key to available modules will have access to encrypted data.

Example : we have created module on sc_cart table for attachment encryption

Please mark Helpful 

[Ankur Bawiskar]

@puja kumari 

you can use free version of Column level encryption.

If you want to get advanced features you can use Column Level Encryption Enterprise which is paid

this article explains the setup

Column Level Encryption in ServiceNow 

When you use Column level encryption field and if user doesn't satisfy the encryption context then data cannot be seen.

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ankur Bawiskar]

@puja kumari 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ankur Bawiskar]

@puja kumari 

Thank you for marking my response as helpful.

If my response helped please mark it correct and close the thread so that it benefits future readers.