Can anyone tell me why ${mail_script:include_survey_actionable} script is not working in any notification.
I have followed all steps written in embed surveys in outlook
but in email logs, I can't see the survey in the same mail.
Questions :
1.Can I test OAM in email logs or is it necessary to connect with Outlook( for outbound email).
2.Is any configuration required from outlook side ?
3.How to configure email account for SMTP server ?
I have gone through many documentation but was unable to check OAM in ServiceNow.
Can anyone tell step by step if have implemented survey or approval request with OAM.
Please Help !!
