Contextual search set up

[Appy2]

Hi All,

I set up contextual search for my record producer, so as of now its getting results from catalogs and All Knowledge articles but we want search results only from a specific knowledge Base(i.e our custom knowledge base).

If any idea kindly share with me.

Thanks in Advance !

[Yousaf]

Hi Appy,

Support provided the answer!  

1. Determine the encoded query for knowledge base they want to use as the filter. (for example, kb_knowledge_base=ff63da309390120039375562967ffbec)
2. Navigate to the Contextual Search > Search Contexts module, and select the Search Context you want to modify.
3. On the Search Context Resource Configuration tab, they need to select the Resource Configuration they want to modify.
4. On the Search Resource Context Properties tab, select the Resource Context property to modify. It should be a Condition Resource Context Property.
5. On the Resource Context Property, you fill in the Value field with an encoded query to restrict the knowledge base to the desired knowledge base.

Reference : Limit contextual search to a specific knowledge base

Mark Correct or Helpful if it helps.

[Appy2]

Thanks for your response,please help me with the mentioned queries highlighted in yellow:

1. Determine the encoded query for knowledge base they want to use as the filter. (for example, kb_knowledge_base=ff63da309390120039375562967ffbec)-"Where to put this filter condition"
2. Navigate to the Contextual Search > Search Contexts module, and select the Search Context you want to modify.
3. On the Search Context Resource Configuration tab, they need to select the Resource Configuration they want to modify.
4. On the Search Resource Context Properties tab, select the Resource Context property to modify. It should be a Condition Resource Context Property.This is read only for me even though i have admin role(refer below screenshot)
5. On the Resource Context Property, you fill in the Value field with an encoded query to restrict the knowledge base to the desired knowledge base.

Thank you !

[Community Alums]

Hi @Appy ,

Refer to this Article revisit the steps you took to configure Filter your contextual search results , i guess which you have already done.

Also, to search results only from a specific knowledge Base : Refer to the Original thread where Support gave the answer :

Limit contextual search to a specific knowledge base

Mark my answer correct & Helpful, if Applicable.

Thanks,

Sandeep

[Appy2]

Hi Sandeep,

i am at the step in which i have to give filter condition but for me its read only(Refer below screenshot).

NOTE: i have admin role.

Kindly suggest here

Thank you!