Copying variables from an RITM into a change task?

[bradschamerloh]

I'm having problems getting a couple variables from an RITM copied into a change task.

I've built a workflow that creates a task after someone requests something.   So the person that's responsible for working on the task doesn't have to go into the RITM, I simply just want to copy the variables of the RITM into the change task.

RITM Variables:

Want to copy these two lines into the change task

[Abhinay Erra]

Brad,

Assuming your workflow is on sc_req_item table and creating a task using create task workflow activity. Copy the following script into the create task workflow activity and this will copy the 2 variables into description field on the task

script:

var set = new GlideappVariablePoolQuestionSet();

set.setRequestID(current.getValue('sys_id'));

set.load();  

var vs = set.getFlatQuestions();  

for (var i=0; i < vs.size(); i++) {  

      if((vs.get(i).getLabel()=='put in your variable label here') || (vs.get(i).getLabel()=='put in your variable label here')) {                

            task.description=vs.get(i).getLabel() + " = " + vs.get(i).getDisplayValue() + "\n";    

      }  

}      

Thanks,

Abhinay

PS: Hit like, Helpful or Correct depending on the impact of the response

[bradschamerloh]

Added in the script to the activity:

Still not getting any results in the description fields

[Abhinay Erra]

Brad,

I see that you have put in the variable names.(short_desc..) You need to put in the labels of your variable not the name.

Thanks,

Abhinay

PS: Hit like, Helpful or Correct depending on the impact of the response

[bradschamerloh]

I apologize for not following, but I don't see any "label" fields within the variables