Within the Knowledge properties I've made sure to check that the "Hide Import Functionality" button is set to false but the import button is still missing from the Knowledge Base and Category sections of Knowledge. I'm not sure what else i'm missing...
We are working with the new Order Guide in Kingston and we have about 22 Items we want to include in the Order Guide that we are creating. I cannot find a place to have all the 22 catalog items that show up on the Choose Option page to have the togg...
Hi, I have widget that added to page, it is taking 3/4th of the screen but i want to fit the entire screen Can anyone please let me know how to do this
A customer asked if there was a maximum number of columns allowed in the CMDB base table. I could not find any reference to maximum columns, for CMDB or other table. They also wanted to know if there was any license consideration regarding number of ...
Hi Everyone, I've been asked to add a couple of custom fields to the Header of the Catalog Item form in Portal. I added these fields to the sc_cat_item table but am not able to get them to display on the portal view. I modified the SC Catalog Ite...
I have a small workflow in Flow Designer aimed at eliciting approvals when records are created in certain CI classes. The trigger for the flow is 'record created' in the Configuration Item (cmdb_ci) table, but when records are created in extended tab...
I am creating a custom survey widget where users will give feedback about the customer service we provided. Users are sent an email with a link to the survey once conditions are met. How would I replace the OOB Take Survey widget to the custom widget...
Hello, I am working on building a script to capture transaction logs and using REST API explorer. I am not sure why but the TABLE API does not show syslog tables in pull down menu.
What is change_task table extended from? is it change_request? why is not task?
create a new system property to store 'architects" group sys id and default incident assignment groups to 'architect' using properties
use fix script to update all location records name field with comma separated existing value and country field value. can anyone help .
I have used the below code in UI action var result = new global.AssessmentUtils().createAssessments(current.questionnaire + '' ", current.sys_id+'' ", current.u_user +'' ", '' " ); gs.addInfoMessage('result is:'+result); But when I click on thee bu...
Hi everyone, I need to add a button in a form. the user see the record he can approve or reject. I am new to servicenow and I am not really sure of how to do it. Thanks for your help Juliette
We are trying to consolidate our groups (sys_user_group), but often when we deactivate one we find out later that some object in the system was referencing that group.I'm considering writing a brute force script that will go through the cmdb for ever...
With business rules Is it possible to delay the execution of the script by about 30 seconds?
