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11-05-2022 08:37 AM
Hi Everyone,
I have "Re-Assess" UI action that I need to display a pop-up for with a comment box. They need to write the reason for the Re-Assess.
After they click ok, the reason comment should populates in worknote.
I have create UI Page for this.
and Re-Assess UI Action
but it's not working can someone help me on this
Solved! Go to Solution.
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11-07-2022 10:25 PM
Hi Anubhav,
UI Page
UI Action
Now the issue is am not able to add Re-Assess Reason in WorkNote when problem task is in close state.
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11-07-2022 10:40 PM
Hi Anubhav,
I have checked with this as well but able to add worknote at close state.
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11-07-2022 10:28 PM
Hi @Arun33
Have you not tried to achieve it using 'prompt()' function I mentioned?
Thanks
Anubhav Ritolia
ServiceNow Rising Star 2023
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11-07-2022 10:31 PM
No that is also not working
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11-07-2022 10:40 PM
Hi Anubhav,
I have checked with this as well but able to add worknote at close state.
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11-08-2022 06:50 AM
i have modified some ACL now i am also able to add thanks .
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11-08-2022 07:08 AM
Hi @Arun33
If my solution helped you reach to the solution, please mark my solution as correct answer.
Thanks
Anubhav Ritolia
ServiceNow Rising Star 2023