Creating survey with radio button

sahana3
Kilo Contributor

‎08-18-2020 04:04 AM

Hi Experts,

I need to create survey with following points,an end user should receive an email with embedded survey with the below content :

  • Introduction : Your ticket has been resolved. Please help us improve by taking our short satisfaction survey .
  • The questions will remain the same as existing survey but the options will be different for the question "Please rate overall quality of the service provided" the radio buttons should show :
    Completely satisfied, Moderately satisfied and Not at all satisfied.
  • User should be able to click on the radio button to select his option and that survey should be then recorded with ticket number so that we can fetch the report to check the survey response status.
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