How to show Variables from a Record Producer on Incident Form? is there any oob way?

Laukik Udpikar
Tera Expert

I have some variable in my record producer to create incident which does not map to incident form, I need to show them as they are available on ritm and sc_task via a catalog item?

Is there a way to achieve this oob?

1 ACCEPTED SOLUTION

Pradeep Sharma
ServiceNow Employee
ServiceNow Employee

Hi Laukik - Please refer https://hi.service-now.com/kb_view.do?sysparm_article=KB0538897 Ensure you have incident variable editor added to the form via form layout

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1 REPLY 1

Pradeep Sharma
ServiceNow Employee
ServiceNow Employee

Hi Laukik - Please refer https://hi.service-now.com/kb_view.do?sysparm_article=KB0538897 Ensure you have incident variable editor added to the form via form layout