Data Source - SFTP file retrieval - error message
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎04-22-2016 06:50 AM
Hi all,
I'm attempting to import a csv using SFTP. One of our network guys has set up the source folder and is trying to apply the right permissions.
However, when I try to load the data using the SFTP data source I'm getting this error:
com.glide.db.impex.datasource.DataSourceException: java.io.IOException: The message store has reached EOF
Our network guy has a theory that this is a ServiceNow side issue, and not an issue with the way he's set up the folder.
His theory is that ServiceNow uses a java webapp and that the more files there are in the directory, the more memory the system uses, and that if there are too many files it causes this error.
Does this sound feasible, or is he trying to pull a fast one and put blame where blame should not be?
Thanks
Jamie.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎09-30-2016 03:43 AM
Hello Tessy,
It will be better to post your question on a new thread. You may not get answers on this thread, as this question has now been answered.
Jamie.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎04-23-2016 04:10 AM
Hello Tony and Abhinandan,
Thank you for your replies. Yes - probably a well intentioned suggestion. Sometimes I let cynicism get the better of me!
However in this case it did turn out to be an issue on our network. We have the import working correctly now.
Jamie.
