Resolved! Cart API Help
Hi Team, Can some help me with below requirement step by step. I need to submit a catalog item once i receive an email and auto assigned to group service desk level 1 as a default group.
Forum Posts
Not able to post my query
Hi @David and @Dan Bruhn , None of my post getting approved, i am trying since couple of day. I come to know that you can help to get it approved. Please do the needful. Regards,Amit
Service Account usage for Event Management
Looking for a way to find out which service accounts created for integration are being used for Event Management - Is there a way to discover which service accounts are being directly used by Event Management (or any other module, but need to sepa...
Use Attachment on RITM to Associate CIs via Import Set
Have a catalog item that accepts a spreadsheet as an attachment containing a list of CIs to decommission. Built a flow that automates the running of the data source (attachment), import set and transformation map to add each row as a related Impacted...
Resolved! Which plugin i need to install for CSM
Hello Community, I am going to implement CSM module for my client, i want to know which all plugin need to be installed to implement CSM module.
Print Counter using XML code
Hi, I was trying to print counter of numbers in a table using JSP code in servicenow. However, the counter is not working as excepted, its throwing null values. Please find my script below and correct me.Thanks in advance!----------------------------...
customise portal catalogue home page
Please find the changes i made to the widget to customize the portal. something seems to be broken in my codeI am writing a select function to filter catalogues on basis on alphabetical order and popularity and favourites. server side:(function() {v...
Functional @mention on Workspace
Hello, I am trying to adjust filter the users specifically for the Activity Stream @mention Feature on Workspace. I need to filter users by the next query: sys_class_name=sys_user^active=true. I have found resolution, which is working fine for Classi...
Using Sybase database in Flow.
Hello, I am wondering if anyone has successfully setup a Sybase Connection through Integration Hub/Flow. I am attempting to setup our Netcool connection, which is currently accomplished through script includes, as flow actions. I have setup the con...
Adding group to user after integration is ran
We are getting a full file integration to update User Records and HR Profiles daily, but we run into an issue where we can not add a group to those users. Our goal is to add our 'Contingent Worker' group to each user on the file. We have tried adding...
Resolved! Keep Excel string formatting when loading into ServiceNow
Hello SN Community, I've been tasked to load in an Excel spreadsheet into the Demand ticket in ServiceNow. All is working as expected except that the Business Case field (which has line breaks and such in the Excel file) is being loaded as a single ...
Issue with List view not showing results for users
Hello, I have made a custom list, and when impersonating any user, the results of picking a certain list don't display.Ill attached screenshots but when i preview it, it shows fine,
Virtual Agent AI search showing Wrong value
Virtual Agent AI Search is showing wrong result and also the record doesn't exist in the system. I am using default search profile For AI search, When I am giving input as "test" It's giving genius results as below- MID ServerCapability Value TestsR...
Virtual Agent Chat window disappears immediately
Dear community, I have a problem which was already discussed several times here in this forum. When a virtual agent/live agent conversation is started and the agent accepts the Interaction in the Inbox, the chat immediately disappears. It's visible f...