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Resolved! How to make catalog item public ?

First of all is there a way to make catalog item available to external users?  I've tried to follow steps in this article but it didn't work, the result i get, you can see in the attachment, even i modified availibility to each variable in the catalo...

Resolved! Copying both the asset and related CI during Insert

Hello, I was wondering if there was a way (outside of Imports) to have the 'Insert' feature copy all the information from a Hardware Asset and all the information from the related CI? For example, if I purchase 10 identical computers and input inform...

MACR by Tera Contributor
  • 671 Views
  • 3 replies
  • 1 helpfuls

Query returning 404 in case of no records

Hi Team,I am using REST API to get data from tables.However, it seems in case of nor records found in particular time range, API returns 404 and below response. { "error": { "message": "No Record found", "detail": "Records matchin...

Dan87 by Tera Contributor
  • 546 Views
  • 2 replies
  • 0 helpfuls

Is there a specific limitation on the number of Knowledgebase Articles in ServiceNow, or is it limited by your purchased storage space?

As an administrator of Salesforce, we had a limitation to number of knowledgebase articles that we could have, both active and archived.In ServiceNow, does this limitation exist, or is it just an overall storage limitation that you contractually pay ...

vbxprt by Kilo Contributor
  • 1659 Views
  • 4 replies
  • 2 helpfuls