date/time field calendar appears at the top of the form instead of underneath the field

[YenGar]

Hello everyone,

In the service catalog, when clicking in the date/time field, the calendar picker appears at the top of the page instead of underneath the field as it should. (screen shot attached). Users have to scroll up to the top of the page when trying to set a date on a catalog item and the field is at the bottom. This doesn't happen in the forms in the back end (ex: incident, change requests. Has anyone encountered this before? If so, what can I do to fix this issue?

Any help is appreciated!

Thank you,

Yeny

[Chuck Tomasi]

Is it just this form or do all calendar widgets do that?

[YenGar]

It's happening on all the widgets from the ESS page only. Everything on the back end (incident table, change request table) works correctly except for any service catalog item that contains this widget. It all appears at the top of the page.

Here's another example:

Yeny

[Chuck Tomasi]

So it sounds like it is related to your ESS CMS pages, correct?

[YenGar]

Yes, it seems to be just on the ESS page. Not sure if this is related to Geneva Patch 7 though because the users started reporting it just a couple of days after upgrading to Patct 7 from 6.

[Chuck Tomasi]

Do you have an instance that has not yet been patched that you might try it on?

The next step would be to check your browser developer tools/logs to see if any errors are being thrown at the client.

If not, you may have to go to customer support to have them drill in deep to this one.