Date/ Time Issue

Ramya-Sree
Tera Contributor

‎06-18-2024 03:24 AM

We are having a field whose type is date/ time which is populated wrongly due to a different time zone.

For example: I have passed the value for this field as 08:30:00 from the Json but on the form, it is giving the value as 09:30:00

 

Can anyone please let me know if they have faced similar issue and any solution to correct this.

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎06-18-2024 03:32 AM

Hi @Ramya-Sree 

 

What is time zine on user form? it can be reason, also OOTB if I am not wrong SN store time in UTC time zone.

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Dr. Atul G. - Learn N Grow Together
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Ramya-Sree
Tera Contributor
In response to Dr Atul G- LNG

‎06-18-2024 03:52 AM

Hi Atul,

The time zone on user form is Europe/ Rome.

Regards,

Ramya Sree Bandaru

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Dr Atul G- LNG
Tera Patron
Tera Patron
In response to Ramya-Sree

‎06-18-2024 04:11 AM

Hi @Ramya-Sree 

 

This thread might helpfulk

 

https://www.servicenow.com/community/developer-forum/same-field-is-showing-different-values-on-form-...

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Ramya-Sree
Tera Contributor
In response to Dr Atul G- LNG

‎06-18-2024 04:45 AM

Hi @Dr Atul G- LNG 

I have tried it as per your suggestion. But, also it is not working.

Thanks,

Ramya Sree Bandaru.

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