Delete Activity

Toshikazu Matsu · ‎09-12-2018

Hi,

Can I delete activity log on the incident form?

I wrote a wrong comment in work note, and I delete this comment.

Please show me how to delete activity log.

Best Regards,

Pradeep Sharma · ‎09-12-2018

Hi Toshikazu,

Mark Stanger has created a blog on the same subject. Please refer the same.

https://www.servicenowguru.com/system-definition/remove-activity-log-journal-entries/

-Pradeep Sharma

View solution in original post

Pradeep Sharma · ‎09-12-2018

Hi Toshikazu,

Mark Stanger has created a blog on the same subject. Please refer the same.

https://www.servicenowguru.com/system-definition/remove-activity-log-journal-entries/

-Pradeep Sharma

Toshikazu Matsu · ‎09-12-2018

Thank you.

Pradeep Sharma · ‎09-12-2018

You are very welcome. Thanks for participating in the community!

-Pradeep Sharma

Gerry Crumbley · ‎10-11-2019

I did this UI Action, and it seemed to work, however I have an "Email Received" activity that I need to delete. It does not show up under History>List anywhere. But it is in the Activity log. How can I get rid of it?