Deleted Business Application form

Kishore32
Tera Contributor

Hello,

I've some how I deleted 'Business Applications' form which comes default with PDI/DEV instance and this deletion happened through an update set.

Is there any way that can be reverted back to original or do I've to create manually.

Thanks,

Kishore

 

1 ACCEPTED SOLUTION

Okay. You can import below XML into your Personal development instance which should get your Business Application form back again.

Upload these XML into your Personal development instance again adn let me know if you are still facing an issue.

Try clearing the cache after you have uploaded these XML as per step shown below:

find_real_file.png

Hope this helps. Please mark the answer as correct/helpful based on impact.

Regards,
Shloke

 

Hope this helps. Please mark the answer as correct/helpful based on impact.

Regards,
Shloke

View solution in original post

16 REPLIES 16

Martin Ivanov
Giga Sage
Giga Sage

You can search in the navigation for Deleted Records and try to restore it. If it doesn't work, You can Backout the update set and see if this is going to work.

Mark Correct AND Helpful. Thanks!

 


Please mark Correct and click the Thumb up if my answer helps you resolve your issue. Thanks!
Martin Ivanov
ServiceNow MVP 2023, 2024

I didn't found any record related under Deleted Records and I've backout the update set that is also not worked.

Any more suggestions please.

Thanks

Community Alums
Not applicable

Hi Kishore,

The instance can track deletions on any table, and references on audited tables, with a few exceptions. Record deletions are not tracked in these circumstances:

  • Record deletions are not tracked on tables with the no_audit_delete=true dictionary attribute.
  • Deletions from tables with a sys prefix are not audited by default. You can configure specific system tables to audit deletions.
  • References are restored only if the reference field is on an audited table and the Restore Deleted Record plugin is activated.
  • References that use an Image field type are not restored.

Procedure

  1. Navigate to System Definition > Deleted Records.
  2. Open the deleted record that you want to restore.
    Note: You can only restore one deleted record and its associated references at a time.
  3. Do one of the following to restore the record.
    Option Description
    Undelete With Related Recovers the record and all cascaded deletes and other database actions that resulted from the delete.

    This option appears when a rollback context is available for the delete.

    Recover entire operation If this record was deleted as part of another delete, all records from the parent delete are recovered including all cascaded deletes and other database actions that resulted from the parent delete. If this is the top level delete, then this is the same as Undelete with Related.

    This option appears when a rollback context is available for the delete.

    Undelete Record Recovers only this record.
    An instructions page appears, explaining the process and its limitations.
  4. Click Restore deleted record.
    A Progress page shows the progress of the restore process, and shows a count of the references restored.

 

If this doesn't help, unfortunately you will have to create it from the scratch.

 

Mark my answer correct & Helpful, if Applicable.

Thanks,

Sandeep

Answer is correct.