Developer instance is offline from past 10 days

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09-03-2023 10:25 PM
Hello, Servicenow PDI is offline from past 10 days. How to contact support to resolve this?
Or anyone facing similar issue?
Regards,
Jainil
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09-03-2023 10:38 PM
Hi @Community Alums
Please log in to the below link.
https://developer.servicenow.com
Click on Profile:
You will see the Request Instance:
Please mark it as helpful if it works for you.
Thank you
Prahlad Kumar
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09-03-2023 10:40 PM
Hi @Community Alums ,
As you might know, there is no support available from ServiceNow in relation to PDIs, hence you're limited to two options:
- Wait, it might come online again
- Release your instance and request a fresh installation.
Based on that it has been offline for 10 days, I would recommend you to go with option two.
If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.
best regards
Anders
If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.
Best regards
Anders
Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/