Disable impersonation in Production

Dan107
Kilo Contributor

Is there a way to disable impersonation completely in the Production instance? Or a way to ensure that the impersonator role cannot be assigned to a user/group?

1 ACCEPTED SOLUTION

Pradeep Sharma
ServiceNow Employee
ServiceNow Employee

Hello Dan,

The impersonation capability can be enabled/disabled with the glide.ui.impersonate_button.enable UI Property, "Enable impersonation button in banner line".

https://docs.servicenow.com/bundle/geneva-servicenow-platform/page/administer/users_and_groups/conce...

 

-Pradeep  Sharma

View solution in original post

2 REPLIES 2

Pradeep Sharma
ServiceNow Employee
ServiceNow Employee

Hello Dan,

The impersonation capability can be enabled/disabled with the glide.ui.impersonate_button.enable UI Property, "Enable impersonation button in banner line".

https://docs.servicenow.com/bundle/geneva-servicenow-platform/page/administer/users_and_groups/conce...

 

-Pradeep  Sharma

Hello Dan,

Did you have a chance to read this?

 

-Pradeep Sharma