Disaster recovery, business continuity

[Cristian Stefa1]

Hello,

There is any documentation related to Business Continuity and Disaster recovery for NOW Platform itself? in case of disaster how data is recovered? and so on

Thanks,

Cristian

[Fares Asadi · Accepted solution]

Hi Christian,

I recommend you start by looking at the ServiceNow Trust as it has a lot of information about how we build, operate and secure the ServiceNow cloud including DR/BC information. You can start with the eBook at the top, but then get into more details around Advanced High Availability by going through the Performance, scalability and availability ebook.

More detailed information might also be available to you if you speak to your ServiceNow account executive.

Regards

Fares