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Error on opening on Flow designer

After promoting update set [ has Flow designer updates ] from lower region to Prod, When I try to open flow designer it prompting error "An error has occurred, please try again or check the logs for more information" and in lakhs of logs, I found thi...

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Copy Test Steps - ATF

Hi All, I know that we have a UI action on the Test called 'Copy Test' , we are able to copy the entire test along with test steps. My Requirement is to copy individual test steps while creating test steps with out copying the entire test . Please le...

Mrman by Tera Guru
  • 3989 Views
  • 5 replies
  • 5 helpfuls

Need documentation that explains why these accounts access our instances for audit: usagestat.sync@snc, instance.scanner@snc, or system@snc

For audit purposes, we have a need for documentation we can point to that explains why these ServiceNow accounts access our instances: usagestat.sync@sncinstance.scanner@sncsystem@sncHas anyone been able to get this from ServiceNow before, or can poi...

Sara3 by Giga Guru
  • 919 Views
  • 2 replies
  • 1 helpfuls

Resolved! why doesn't every outbound email have a watermark

Why doesn't every outbound email have a watermark.I have noticed that not every outbound email generates a watermark record. I have looked for a BR that creates the Watermark records but couldn't find one.I thought that since the purpose of the Water...

Dave65 by Tera Contributor
  • 856 Views
  • 1 replies
  • 1 helpfuls

Knowledge Base article ordering

Has anyone determined a method of sorting Knowledge Base articles? It appears the articles are automatically sorted by published date. Is there a way to arrange the articles alphabetically or even a custom order?Stephen Pridmore

spridmore by Kilo Explorer
  • 5761 Views
  • 8 replies
  • 2 helpfuls

TinyMCE Stylesheet Location

I am in need of assistance with two items related to the TinyMCE editor as part of an effort to keep Knowledge Article authors from having to edit the source HTML, as well a having found the Updates to the TinyMCE 5 HTML editor product doc that says,...

theRadioMic by Tera Contributor
  • 657 Views
  • 3 replies
  • 0 helpfuls