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document attachement SR to native table field

muthukumarB
Tera Contributor

I am raising an SR that has an "Upload Your Document" attachment variable. Once I attach the document and submit the request, the document should be added to the Uploaded Document field in my custom table. I tried using Copy Attachment in Flow Designer, but the document is getting attached to the record, not to the field. I want the document to be attached to the specific field.

1 REPLY 1

Tanushree Maiti
Giga Sage

Hi @muthukumarB 

 

In ServiceNow instance , space is very precious.

Where you can store File in sys_attachment table OOB, what is the reason that same file attachment using Copy Attachment function (which copy attachment from source record to target record) again you are storing in your custom table !!

 

Or

Your requirement  is copy Excel record (field value)  and create a record to your custom table. 

In that case , refer 

https://www.servicenow.com/community/itsm-forum/parse-the-excel-sheet-and-create-records-in-table/td...

 

 

 

 

 

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
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