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‎10-21-2020 03:57 AM
Hi, I cannot fing any logs related to exporting data from the platform.
For example, if an admin goes to the sys_user table and exports the data as XML or Excel or otherwise, I would like to see a log confirming that activity. I don't think there is anything like that out of the box, is there?
Or perhaps there is a specific type of Transaction which captures exactly that? I need to know the timestamp, user who exported data and preferably also any query/filter to indicate which records' data was exported.
Many thanks!
Solved! Go to Solution.

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‎10-21-2020 04:12 AM
Hi Tomasz,
If I understand you are looking for what & who exported from ServiceNow. If so you can look in the event logs, table.
The event name is attachment.read, Param1 will tell you the file name and filter Param2 to sys_poll. You can then use the created by to match against the sys_attachment table to get the file.

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‎10-21-2020 04:03 AM

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‎10-21-2020 04:07 AM
Thank you. It would be an option if it did not say "Prolonged use of this property can affect performance, so it is best to use it while debugging export processing, and then set the property back to false."
So I have to choose between Security and Performance? 😉
Do you know if this logs any type of export, XML, Excel, PDF end so on?
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‎10-21-2020 04:10 AM
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‎10-21-2020 05:19 AM
Glad to know you got the approach.
Did you mistakenly mark other answer as correct? As I see same comments were provided before from my end.
You can only mark 1 response as correct.
I am not against marking other response as correct.
Please mark appropriate response as correct.
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader