Does ServiceNow have System Logs for Data Export?

Tom Sienkiewicz
Mega Sage

Hi, I cannot fing any logs related to exporting data from the platform.

For example, if an admin goes to the sys_user table and exports the data as XML or Excel or otherwise, I would like to see a log confirming that activity. I don't think there is anything like that out of the box, is there?

Or perhaps there is a specific type of Transaction which captures exactly that? I need to know the timestamp, user who exported data and preferably also any query/filter to indicate which records' data was exported.

Many thanks!

1 ACCEPTED SOLUTION

Jaspal Singh
Mega Patron
Mega Patron

Hi Tomasz,

 

If I understand you are looking for what & who exported from ServiceNow. If so you can look in the event logs, table. 

The event name is attachment.read, Param1 will tell you the file name and filter Param2 to sys_poll.  You can then use the created by to match against the sys_attachment table to get the file.

 

 

find_real_file.png

View solution in original post

9 REPLIES 9

Harshal Gawali
Giga Guru

Hi,

Please check below link, it might help you.

Enable export debug logging

 

Regards,

Harshal.

Thank you. It would be an option if it did not say "Prolonged use of this property can affect performance, so it is best to use it while debugging export processing, and then set the property back to false."

So I have to choose between Security and Performance? 😉

Do you know if this logs any type of export, XML, Excel, PDF end so on?

Ankur Bawiskar
Tera Patron
Tera Patron

Hi,

when you export table data an event gets created in event log table

Name - attachment.read

Parm1-  what was the type of export incident.csv

This might help

find_real_file.png

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

@Tomasz Sienkiewicz 

Glad to know you got the approach.

Did you mistakenly mark other answer as correct? As I see same comments were provided before from my end.

You can only mark 1 response as correct.

I am not against marking other response as correct.

Please mark appropriate response as correct.

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader