Duplicate delegates
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02-24-2025 11:16 PM
Hi ,
I am trying to pull out list of users who have duplicate delegates . duplicate delegates in the scene those users who are having other users as delegates rather than manage or managers manager . How can i pull this data?
Thank you
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02-24-2025 11:48 PM
Hope you are using the OOTB (Out-of-the-Box) delegate feature for this.
Steps:
- Go to the list view of the delegate table.
- Group by delegates.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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02-25-2025 12:14 AM
You can also create a report in the User table and use the Related List (Delegate) to filter where the delegate count is greater than zero.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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02-24-2025 11:53 PM
you might have to use scripted filter condition for this and create a client callable script include and invoke it from report filter condition
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
