Duplicate delegates

Hitesh Ramba
Tera Contributor

Hi ,

I am trying to pull out list of users who have duplicate delegates . duplicate delegates in the scene those users who are having other users as delegates rather than manage or managers manager . How can i pull this data?

 

Thank you

3 REPLIES 3

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Hitesh Ramba  

 

Hope you are using the OOTB (Out-of-the-Box) delegate feature for this.

Steps:

  1. Go to the list view of the delegate table.
  2. Group by delegates.

 

AGLearnNGrow_0-1740469687545.png

 

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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You can also create a report in the User table and use the Related List (Delegate)  to filter where the delegate count is greater than zero.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Ankur Bawiskar
Tera Patron
Tera Patron

@Hitesh Ramba  

you might have to use scripted filter condition for this and create a client callable script include and invoke it from report filter condition

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader