Duplicate delegates
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02-24-2025 11:16 PM
Hi ,
I am trying to pull out list of users who have duplicate delegates . duplicate delegates in the scene those users who are having other users as delegates rather than manage or managers manager . How can i pull this data?
Thank you
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02-24-2025 11:48 PM
Hope you are using the OOTB (Out-of-the-Box) delegate feature for this.
Steps:
- Go to the list view of the delegate table.
- Group by delegates.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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02-25-2025 12:14 AM
You can also create a report in the User table and use the Related List (Delegate) to filter where the delegate count is greater than zero.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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02-24-2025 11:53 PM
you might have to use scripted filter condition for this and create a client callable script include and invoke it from report filter condition
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader