Edit button on related list not displaying

mballinger
Mega Guru

Hello,

I have create a M2M table between 2 Scoped Apps. The M2M table creation automatically creates 2 related lists. As an Admin, I have no issue using the "Edit" button. When I impersonate a user, they are unable to see the "Edit" button. I was trying to go down the ACL path, but write access is given to the "snc_internal" role on both tables. I'm not sure what to look at next. 

Is the issue because the M2M relationship has been created using 2 scoped apps?

What can I do to fix this?

Thanks!

 

***EDIT***

I checked the List Control and there are no rules on the Edit button and "Omit edit button" is not checked, so the List Control is not the issue

1 ACCEPTED SOLUTION

mballinger
Mega Guru

The issue was I needed to add security rules on the M2M table. Thanks!

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7 REPLIES 7

Ankur Bawiskar
Tera Patron
Tera Patron

Hi,

did you check the list control?

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

@Ankur Bawiskar - I did check the List Control. The Edit button is not omitted and there are no roles for the "Edit Roles"

Hi,

both tables are in which scope?

your m2m table is in which scope?

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

M2M Table is in Customer Service Scope and the other scope used in is Major issue scope