Email Notification in Demo PDI

GowrisankarP · ‎04-10-2025

Hi,

Can we send email notification to personal email address in free demo instance of PDI. I tried triggering email notification but i did not receive mail. can you guys pls help me with this.

Dr Atul G- LNG · ‎04-11-2025

Hi @GowrisankarP

Due to security constraints, PDI no longer supports email functionality, meaning you cannot send or receive emails in ServiceNow. You can follow this article to configure the email accounts in PDI and test it.

https://www.servicenow.com/community/developer-forum/solution-how-to-configure-email-account-in-serv...

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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View solution in original post

Dr Atul G- LNG · ‎04-11-2025

Hi @GowrisankarP

Due to security constraints, PDI no longer supports email functionality, meaning you cannot send or receive emails in ServiceNow. You can follow this article to configure the email accounts in PDI and test it.

https://www.servicenow.com/community/developer-forum/solution-how-to-configure-email-account-in-serv...

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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GowrisankarP · ‎04-15-2025

Thankyou @Dr Atul G- LNG , its working.