Email Notifications

Nenad Berbatovi
Tera Contributor

‎01-27-2025 07:30 AM

Hi,

 

I set email notification for outages. I have a table with fixed size for this (800 x 200 px), with an image inside. 

When I use the preview function in ServiceNow notification everything is fine. But, sometimes, when I receive this notification in Outlook, my table is resized: if the text is larger then my table size, the table adapt itself and doens not keep it's fixed size.

Does someone experienced the same issue? How to resolve this?

 

Best regards

 

Nenad

 

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3 REPLIES 3

Dr Atul - LNG
Tera Patron

‎01-27-2025 07:35 AM

HI @Nenad Berbatovi 

 

Look like this issue is with outlook , not with SN.

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Nenad Berbatovi
Tera Contributor

‎01-27-2025 07:41 AM

I don't think it's related to Outlook. I tested also with Mac Book Pro email client and the result is the same.

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