email text alignment servicenow

[asd22]

how do i make it so service now does not send out this weird format of a email?
Text is really hard to read and instead of having spaces etc like the original email had its just all bunched together. Please help.

[Jaspal Singh]

It will consider newlines a break & thus would align the format in different lines as it is in original text.

[asd22]

ok thank you