Enable risk assessment on change form

[Ankita Gupte]

I want to enable the risk assessment show in below youtube video on change form in our instance.

https://www.youtube.com/watch?v=5FkiHumSzQA

Kindly guide how can I enable it.

This are only options on normal change form in our instance which does not have risk assessment option shown in video

[Saurav11]

Hello Ankita,

Not every plugin which shows as paid really needs to be paid sometimes it is free yet shown as Paid.

If you are activating it on your PDI/Client Development instance/ Client test Instance it is always free and no charge is ever taken.

It is only on the Client Prod Instance where charge can be taken, so if you want to confirm and get details like costing you may need to check with the Servicenow Hi support platform team if you have access or ask someone form your team like manager who has access to check for Production instance.

Please mark answer correct/helpful based on impact

[Ankita Gupte]

Hey saurav,

Thank You for all the information. It has helped alot.

I have activated this plugin on test instance but want to give this risk assessment option to users who has change_manager role because now it it visible to all users who have access to change module. How can I restrict it based on role.

[Saurav11]

Hello Anikita,

Please go to Ui actions search for risk assessment.

Once found, Open the record and in the condition field write the below line:-

gs.hasRole('change_manager')

Also I would appreciate if you could mark the answer as correct.

Thanks.

[Ankita Gupte]

Superb! Thanks alot.