Hi all,I have created some catalog items. Since Most of them use the same variables , I have created a variable set. I want to hide a field for some of these items so I created a UI Policy on a variable set and in the catalog conditions I have mentio...
We currently have a record producer that creates new incidents based up values selected. What our business would like to do is have a message pop up when a certain value is being selected. In this message they want a link to the external site whe...
Hi Team,Please find the below snippet i used to validate the date field to select only the current and future date.But the problem is im unable to select the current date.Please guide where i m wrong.function onChange(control, oldValue, newValue, isL...
We have a requirement to display catalog variables in tabular format.There are some shared solution which aren't supported in geneva onwards.Is it only possible using each variable within a cell rather than using a combination of macros and a hidde...
I cannot figure out how to change the compose email to auto fill the to field instead of the CC field?
Hi,good afternoon,I had required that a particular group requires "delete access" on table.i had created a ui action to place a delete button and wrote an access control for that particular group to get delete access.right now the group members have ...
HI ,requirement says, user can view Requested item reference icon on catalog task form. But field should be readonly. Any suggestion please thanks
Hi all,I have a multiple choice variable named dual_monitor on a catalog item. It has two values yes and no. Also, It is part of a variable set. Once the user submits the order an event is fired which will send email notification to the approver to...
Canitems in the Service Catalog be made multi-language so that the same itemappears in the users language?
Hi ,Can anyone point me to if we can access "com.glideapp.servicecatalog_guide_tabs.xml" which is being called from UI page "com.glideapp.servicecatalog_cat_item_guide_view" .In UI page ,Its written as <g:inline template="com.glideapp.servicecatalo...
Hi! I have a KB that I posted that has an MS Word attachment. I'm trying to go back and edit the article, but I can't because when I click on the KB link, only the Word document downloads. So it appears as if the KB is a direct link to the atta...
How can I report on service catalog categories? For example, how many Hardware requests were raised last month? I cannot find any way to tie a REQ or RITM to the service catalog category it belongs to...Do I need to create a database view for that?
from the sc_task table, I have the following:function onLoad(){ var reqitem = g_form.getReference('request_item'); //alert(reqitem.cat_item); if (reqitem.cat_item == ('hardcodedsysidpleasedontshootme') || reqitem.cat_item == ('ipromisetomovethi...
Hello,I have a contextual search, when a user searches it gives a list of "record producers". The user wants to simple click on the link and it should take him to the required 'record producer'.So I want to get rid of this button "Take Me To Form" ...
I have a request form that needs to auto populate 4 variables based on the user that opened the request. The 4 fields are Project owner name, title, department and phone. These are all fields that exist in the sys_user table. I read through sev...
