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02-25-2024 11:11 PM
Hello everyone!
I have a question: why does this.isVersioningEnabled() return false?
when I have configured it like this:
Solved! Go to Solution.
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02-26-2024 01:38 AM
Thank you for your concern!
After reviewing the code again, I found a silly mistake: missing the underscore character at the beginning of the initialize function. Everything is working fine now.
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02-25-2024 11:18 PM
Hi @12uy ,
Check the below :
- Article Versioning is enabled (the Knowledge Management Advanced Installer plugin is activated)
- The property glide.knowman.versioning.enabled is set to true
- The article is in Published state
If you import published knowledge articles from a ServiceNow instance that does not support article versioning, you must run the Initialize Versions on Articles fix script to enable article checkout and editing.
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02-25-2024 11:42 PM
Thanks @Community Alums ,
- The article is in Published state
Why when accessing: /kb_view.do?sysparm_article=KBXXXXXXXX, it doesn't display the latest version?
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02-25-2024 11:54 PM
Hi @12uy ,
Please refer to the below link :https://www.servicenow.com/community/service-management-forum/kb-article-versions-and-how-to-force-o...
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02-26-2024 01:38 AM
Thank you for your concern!
After reviewing the code again, I found a silly mistake: missing the underscore character at the beginning of the initialize function. Everything is working fine now.