Epic Integration with ServiceNow

[dennisandrison]

Hi All

Has anyone integrated the Epic Help button with ServiceNow?   Our Clinical support team now receives Epic tickets from users that create the request with the Epic Help button. Inside Epic there is an envelope icon our users hit and it opens a ticket window where they can enter their   request for help and then submit.   We want these tickets to create a ServiceNow Incident.

Thanks
Dennis

dennis.andrison@nhrmc.org

[harishdasari]

Hi Dennis,

for integration go through this link, you can create custom wsdl and generate incident.

Creating a Static WSDL - ServiceNow Wiki

This is just for your reference, based upon your requirement you may need to develop your code.

If you can post your requirement with clear screenshots, some experts may help you with their ideas.

Thank you