Resolved! Copy attachment from incident to problem
Hi Expert Can someone help me with script to copy attachment from incident to problem while creating. I am creating problem via UI action.
Forum Posts
Resolved! Script IncludeのGlideAjaxが動作しない。
クライアントスクリプトでGlideAjaxを用いてスクリプトインクルードを呼び出したいのですが、うまく動作しません。ログも表示されないです。どうすれば正常に動作するでしょうか。 //Client Script function onLoad() { //Type appropriate comment here, and begin script below g_form.addInfoMessage('text'); var case_sysid = g_form.g...
Need to set Default Score Color on Dashboards for Dark Theme
I currently have an issue when a user is in Dark Theme they are unable to see scores that would otherwise be in black. I would like to have the SCORE color default to white if user has Dark Theme enabled. I used the attached UI script on my PDI (Xan...
Set Rich Text Value in client script
Hi Everyone, I want to use client script to modify the rich text value in the Rich Text lanel type. Does anyone know how to implement it?
Always force users to their portals?
Is there an option to always force users to their portal? For example, if a user with the snc_external role tries to use the "instance.service-now.com/sn_customerservice_case_list.do" to bypass the portal, it will still be redirected to the portal. I...
Delete a custom record created after "Insert and stay" of read only record
Hi I created a copy of an OOTB business rule - Create controls running on Risk Identification [sn_risk_advanced_risk_identification] table. This BR was "Read only based on its protection policy", however i was able to create a copy of the same but no...
sys_audit "fieldname": "DELETED"
Hello, I am examining the sys_audit table, and I see many records with fieldname = "DELETED" { "fieldname": "DELETED", "reason": "", "sys_id": "<the_sys_id>", "newvalue": "DELETED", "...
UI Builder Catalog item
I want to pull the Service Catalog category page and the Catalog item page and then the record submitted page in Service Portal to the UI Builder. Currently I see we have Catalog item component but there is no option to display the record submitted p...
[UI Builder]Cannot get the Sys ID of a reference record's field in Form Controller(Data Resource)
Hi, I 'm trying to get the sys ID of a reference record's field using Form Controller in UI Builder.The red circle above indicates that the reference field has 25 attributes.Generally, when you click the data pill further, the list of the attributes...
Force redirect to portal page
Hello Community, A user is experiencing an issue where his homepage is always redirecting to https://instancename.com/home.do? rather than: https://instancename.com/nav_to.do?uri=%2Fhome.do preventing him from seeing the navigation bar and header...
Playbook instruction activity visualizes sys_flow_data fields in the card (Vancouver release)
Dear Colleagues, i will appreciated your help about the following topic: for a playbook instructional activity during its visualization in the playbook card the sys_flow_data fields are visible (which is not the case at my personal PDI, same release)...
CSM Workspace Clipboard Option on Case form
Hi,how can we add a clipboard icon next to a URL (string) field to copy the URL in the CSM Workspace case form? Kindly suggest.
ServiceNow Attendance System
Hi Developers and MVP's, I have a requirement that we need to create a widget on service portal that should recognize the user through his face and mark his attendance as present without using any UI action once they come Infront of camera it should ...
Unable Login to service now store
Hi,I have a developer account and created and instance as well. I want to install the DaVinci Application from https://store.servicenow.com. It give me following screen, I click on Login VIA single sign on. It gives me following error Sorry, you c...
Unable to add variable editor to demand record
I am trying to add the variable editor to my demand records created by a specific catalog item. I created the variable editor and added it to the form, I updated the macro to get the sys id of the catalog item of the current record when the demand i...