Error In RPA Installation

HARSH
Tera Contributor

I have tried many ways to install the RPA Design hub Studio but till now I still get the error that the studio plugin is not found.
If you thave install that and you know the solution please help me out.
Thanks In advance.

3 REPLIES 3

Kristy Merriam
Administrator
Administrator

Maybe these steps will help:

1. On Windows machine, right click on the Start button.
2. Click Run.
3. Enter %localappdata% in the Open field.
4. Click OK. (Result: File Explorer is launched)
5. In File Explorer, open ServiceNowRPA folder.
6. Edit global.config file to correct the instance url or delete global.config file to create a new one.
7. Double click on RPA Desktop Design Studio icon on the desktop.
8. If global.config file is deleted, follow the below steps:
1. In Connection Manager window, enter the instance name (can be anything to identify) in the Name field and enter the website address in the URL field.
2. Select the checkbox next to Mark as default (if required).
9. Click Proceed.
10. Wait till the plugins are downloaded and the Studio is launched.

Thanks, Kristy, 

I solved that problem and now I'm stuck with another one that's regarding unattended robots and it's not connecting with my instance.

sai vamshi k
Tera Contributor

Hi Kristy,

 

How to connect unattended robot to RPA HUB as Iam facing error while connecting I have published the package and used my RPA hub URL it is showing error like unable to connect ServiceNow instance.