Localization - Catalog Item translation

[John Zhang1]

Hello 

 We are trying to translate many catalog items used for HRSD HR Services.   I followed the following steps and find all language are disabled after clicking "Request Translation" button.   

Request translations for a Service Catalog item (servicenow.com)

I really like to find out how to enable each language.   

[Allen Andreas]

Hi,

Please see this thread and the reply from Alex (you'll have to scroll down some). It's explained that you'll need to access the Localization Framework > Settings menu option and set it up for the language/record in question: https://www.servicenow.com/community/itsm-forum/i-am-getting-this-message-quot-languages-without-loc... 

[Alex Coope - SN]

@Allen Andreas, indeed it's missing a "settings" entry either for that specific "artifact" or all to guide the Framework what to do with what languages,

Many thanks,
kind regards 

[Allen Andreas]

Awesome, glad I was helpful in the right direction 🙂

[John Zhang1]

Hi Alex,

I have watched your amazing video -Platform Academy #30 - February 16, 2023 - Introduction to Platform Internationalization.  It is great.  My question is how you configured to have a "Translation" button on Service Portal record below?