Error message in Service Portal - Failing widget: 'Data Table from Instance Definition'

Uttam Sai
Tera Contributor

Hi Team,

I am using  "Data table from instance definition widget" to list active outages in Service Portal.

When i load the page in Service Portal , i am receiving the below error messages.
Could you please help me with the issue.

Error messages

java.lang.NullPointerException

Script source code logged to console

Failing widget: 'Data Table from Instance Definition' (38058ff1cb11020000f8d856634c9xxx)

3 REPLIES 3

Mike_R
Kilo Patron
Kilo Patron

Was this working previously and just stopped?

Can you post a screenshot of your widget instance settings?

Uttam Sai
Tera Contributor

Hi @Mike_R ,

 

Please find the screenshot below

 

UttamSai_0-1670426283699.png

 

Is that a custom widget? If so, try the OOTB widget and see if you have the same issue.

These are the widget options i see for the OOTB widget

Mike_R_0-1670426525440.png