Error message when i click on my tasks on EC_PRO

[Marta G]

Hello All,

under my active items we have an item called ''my tasks''. When i click on it, i get a series of error messages 

Any idea why?

Thanks

[Dr Atul G- LNG]

Hi @Marta G 

Issue is in widgets. Need to fix this. 

[Marta G]

Hi Atul, 
yes i imagine the issue is in the widget. could you be a bit more specific please? what should I change? 

thanks
Marta

[Dr Atul G- LNG]

Hi @Marta G 

With my personal experience, the issue is may be you installed new plugin which has portal and causing this issue. I found many time these issues in my pdi.

To fix this:

You need to fix these widget liee code

[Georgi Yordano1]

From what I can see in the error, it's stating that it cannot find a function called "getTaskConfiguration". I don't see this method being invoked within your code. Have you tried running the Script Includes code via scripts background? 

A few things to check:
A. Does the scope in which the widget is defined have access to the script includes scope?
B. Is the method a Static or a normal one. Example of normal one would be GlideRecord where you do new GlideRecord, example of a static script includes is GlideSystem where you just do gs.info, no new operator there. 
C. In the error it's showing a Sys_ID + a Line where the script fails. So I assume that A and B are okay for the entry method but might be broken down the chain. 

From what I see from the errors, this seems like an issue within the Script Includes rather than the widget 

Happy debugging 🙂