Error on opening on Flow designer

Balasubramania4
Tera Contributor

After promoting update set [ has Flow designer updates ] from lower region to Prod, When I try to open flow designer it prompting error "An error has occurred, please try again or check the logs for more information" and in lakhs of logs, I found this error log [ I'm not sure this error log is related to the current problem]

find_real_file.png

Have anybody encountered same problem?. For reference, attached error screenshot.

7 REPLIES 7

Musab Rasheed
Tera Sage
Tera Sage

Hi Bala,

Please go through below link

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0813130

Please hit like and mark my response as correct if that helps
Regards,
Musab

Balasubramania4
Tera Contributor

Hai Musab,

Thanks for your reply. Solution proposed in the KB Article is to Activate/Deactivate the flow designer but I'm not even able to open the flow designer.

Community Alums
Not applicable

Hi BalaSubramanian,

 

I was facing the same issue after promoting my update set. Can you let me know if the mentioned issue was fixed for you. 

Can you help on the same.

 

Thanks,

Vinay

Asis Bagga
Kilo Contributor

I am also getting the same issues with my subflow post promotion. I am using Quebec version. 

I edited the subflow and republish and I even duplicated the subflow but no luck still the same error.