Facing error in flow designer as "Invalid values passed to the API, details: Flow sys id is required to create a new action"

meghashree
Tera Contributor

Hi Team,

 

I am facing issue in flow deisgner as "Invalid values passed to the API, details: Flow sys id is required to create a new action". Can anyone help me to get this resolved or to find rootcause of same.

 

Any help is much appreciated!

Thanks,

Megha

9 REPLIES 9

Ankur Bawiskar
Tera Patron
Tera Patron

Hi,

check this KB article

Flow Designer Error - "Invalid values passed to the API, details: Record is mandatory and must be fi...

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hello,

 

Thank you for the response @Ankur Bawiskar 

Error that I am facing is "Invalid values passed to the API, details: Flow sys id is required to create a new action". Have readthrough above article and i have checked all mandatory fields  in all actions and it has mappings as well. 

Regards,

Megha

 

Hi,

Share your complete flow steps screenshots

Did you try creating fresh flow as well?

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hello,

,

Same flow is working fine in dev and test environments. And issue is present only in production instance.

find_real_file.png

find_real_file.png

Thanks,

Megha