ErrorPart of the query on sc_req_item has been ignored because of read security rules on sc_req_item

Samiksha2
Mega Sage

Hi All,

 

I have created a custom field reference to customer_account in the Requested Item table and added the read role.

But still i am getting ErrorPart of the query on sc_req_item has been ignored because of read security rules on sc_req_item.u_account error.

 

Samiksha2_0-1705501342909.pngSamiksha2_1-1705501353275.png

 

Samiksha2_2-1705501373194.png

 

Please help in this,

Thanks,

Sam

11 REPLIES 11

Ankur Bawiskar
Tera Patron
Tera Patron

@Samiksha2 

did you update query BR as well by adding that field in script?

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hi @Ankur Bawiskar 

No. I have added the query in the menu.
csm?id=sp_requested_item&table=sc_req_item&filter=u_accountDYNAMIC7ee6b35e0f3210103ff81b41ff767e85

Samiksha2_0-1705507338749.png

Thanks,

Sam

 

@Samiksha2 

same error coming for admin?

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

No @Ankur Bawiskar . For admin role record is populating.