Feature Request: Custom List Views

[Bradley Ross]

I'm surprised we don't have custom list views on the ServiceNow platform. We can create custom filters and easily switch between them. I need to be able to create custom list views that I can easily switch between and use in different contexts.

This custom list views need a name, a filter, columns to show/hide, sequence of columns, and column width.

I realize I can do some of this with reporting, but lists are where I live and work on the platform.

[Uncle Rob]

There's all kinds of ways to pull this off.

- Lists can have views (this is used mostly to manage different column presence use cases)

- Views can be swapped in two mouse clicks

- Filter conditions can be saved and named and distributed as user/group/everyone

- Individuals can save personalized conditions as bookmarks in two clicks... making them 1 click accessible.

[Bradley Ross]

This is close, but I think an administrator has to set up views. I have users who customize the columns for their list view all the time. It would make sense if they could also save those as a personal custom list view rather than relying on an administrator. And if you're saving special column views, it makes sense to also save the filter along with it.

[Uncle Rob]

Definitely don't need admin to safe a filter... especially if they're saving it as a bookmark.

The whole POINT of bookmarks/favorites is to save custom list views.

[Bradley Ross]

But filters are only half the battle. Custom columns (and column widths) are the other.