Import Flow Designer to a different instance
Hi, i would like to Import a Flow Designer to a different instance from the original. When I Import/Export through XML the Flow appears empty with no trigger or actions! Thank you for you help
Forum Posts
How to create an Overview in Next Experience (Polaris / Navui)
Hello, After upgrading to San Diego, it was the first time I encountered "Overview help" (sys_ui_overview_help). But the overviews I can find in this table are the overviews for UI16. Where can I configure one for Polaris? like the one which is trigg...
How to use the onboarding experience / guidance modal?
Hi there I'm wanting to make use of the Onboarding Guidance modal to display information to users as they log in. There's doco here on how to create one: Create an onboarding experience But there's no information I can find anywhere on how to trigger...
a customer ask about SNOW API | Status code was 429 and not [200]: HTTP Error 429: Too Many Requests
Hello I have a question about API ;i customer ask me about the issue of too many requests ;and i want to know if Can we allow our API users (known in the system) to have a bigger limit ?Thanks
How to create a Service Catalog without triggering OOB notifications associated to it?
Hello happy community! We provide services to users through service catalogs.When a customer requests something, an sc_request or a record is created according to the catalogue item being a sc_cat_item or sc_cat_item_producer. When the request is su...
ServiceNow Rest Message Interface to Google BigQuery
Hey there my friendly folks, We are instantiating a new interface from ServiceNow to Google BigQuery. Currently this interface is to Oracle and we are transitioning to Google. We are attempting to use the "Magnitude Simba Google BigQuery JDBC Data C...
How to make Dashboards read-only for users?
I create a number of dashboards in SNOW for my personal use, but want to be able to give users access to VIEW but not EDIT my dashboards (or the underlying reports used to create them). When I share a dashboard, SNOW seems to make me share each of th...
Hi how to hide the blue border on click of links in the service portal
unable to remove the blue border i have tried using the below css input:focus { outline:none !important; } kindly suggest what needs to be done attached the below screenshot
Resolved! File type not permitted or mime type does not match the file content
When trying to upload DLL files to the MID Server JAR Files section I am getting the following error: I have already go to security and added the file extension. I have even check the option to turn off the MIME checking. Anyone have any ideas?
Resolved! Approvals via E-mail (Inbound Action) require approval licences
Hi Guys,I need your help.Could you tell me if the use of inbound actions to approve only via e-mail needs approval licenses?In this scenario, users are in sys_user table, but not has any kind of license. Regards
Resolved! is it possible to have multiple smtp accounts in email accounts
Hi, We have a requirement like we need to send notifications from related to Case Management and SLA of cases from 'abc@mail.com' because our production instance has some other applications like ITSM, changing the existing SMTP mail addresss reflect...
The attribute 'Allow public' cannot be added to a system Dictionary Entry record unless maint.
Hello, i am trying to add a dictionary attribute but then i face with the following error:The attribute 'Allow public' cannot be added to a system Dictionary Entry record unless maint.I can't find any solution for that?? Thanks in advance
Automated License revoke
Dear all,We are currently searching for a way to automate licenses.We see that we come near the maximum of licenses we bought from servicenow but also see a lot of itil users that do use servicenow at all for a longer period.Our idea is to revoke lic...
Resolved! Failed running Flow Action from Data Source Import Set
My Goal is to learn how can i use Import Sets to bring external data to servicenow, so all that I am describing below is running on my PDI. When I try to load data from my Data Source I get an erro stating that my action inputs where not informed, b...
Resolved! KB articles is to set the Valid To date one year from the Published date. it's working fine now . should not allow more than one year from publish date . How can we restrict.
KB articles is to set the Valid To date one year from the Published date. it's working fine now . should not allow more than one year from publish date . How can we restrict.