Hello Community,when working in parallel on ATF we get the following message here and there and then then have to wait for another test to complete:"Waiting to modify one or more existing records currently being modified by another test. View all tes...
Hi All Whenever an incident task is removed from on hold then the incident also should be removed from on hold only If no other incident tasks under that incident is already on hold awaiting caller. Can anyone help ? Thanks
If there are two tasks which are relevant to each other then how do we link them in Virtual Task Board? I could not find the method handy in Visual Task Board
Hello, Is there a way to create parent record and child record using one transform map? Or do I need to create a business rule that will update the parent field of the record after transform? What's the best way to do this? I tried using a field map ...
Requirement for SSO setup implementation with ADFS (on premises)1. Can anybody help on the documentation available on it. 2. If you have done it, please share the challenges you faced3. Please share the steps to be followed to implement this. 4. As S...
Hello everyone currently we use sharefile for external users and we are looking to get something else in place that integrates with SNOW, we don't want to use SNOW as a secure data repository does the community have any suggestions I could investigat...
I'm trying to parse the JSON Response from the API call with new lines and then update the work notes. It seems like during the test, the response is not being parsed as expected. Anyone knows how to parse this correctly so the work notes can be upda...
Hi all!I have a client to would like to test the restore of a backup after a Zboot. When performing a Zboot of a (non-prod) instance, are the backups of the instance also wiped? Or will the backups still be available for a restore after the instance ...
According to th workflow developed if user selects choice whose value contains remove in request_type variable , then it is skipping the secong approval.but on portal that approval stage is visible , which should not be visible if request_type is for...
I want the percentage complete to be gray when it's 0. But It won't change. the attributes for the percent complete field_decorations=rollup_calc_field_decoration,target_field,target_threshold_colors=0:gray;50:khaki;90:lightgreen;
Hi I do Flow Designer and I need when the field time that I do finish the flow end but if someone change the field the time need to check againI use flow logic "wait for duration time" but if someone change the field he still take the first time th...
hi All , i have a list of incidents stored in a variable ( separator is comma )var1 = 'inc1 , inc2 , inc3' In my server side script i need to do a glide on the incident table and query for each incident number , one by one ( first query for inc1 , th...
Hi All I need to scan through the watch list of all incidents to see if a a user is present in watchlist of any open incident . As i will be doing this using a script include , is there a table containing the list of all users added to any incidents...
I have a need to have users directed to a configurable workspace as soon as they login. I used the SPEntryPage() script include to do that. However, once you are on the workspace (if you don't have admin or itil), then it doesn't let you navigate awa...
Hello everyone. I have a requirement that I'm not sure how to approach. A client wants to have Case Tasks created when a Case's State field updates to a specified value (for the sake of example, let's say Open). At the same time, the client wants to ...
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