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07-15-2025 03:00 AM
Hi All,
I have created custom UI action i.e. "test bridge" on incident form header. Now requirement is instead of form header they want, left or right in the middle of the form shown below, and it should be a floating button. (Not on service portal/workspace).
Is there any way to create an floating button on forms in ServiceNow. Ever created anything like that, is it possible.
Thanks,
Krishna
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07-15-2025 03:02 AM
not possible.
it can be either on form header or at bottom.
Inform your customer about the platform OOTB behavior and limitation and ask them to train their agents.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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07-15-2025 03:02 AM
not possible.
it can be either on form header or at bottom.
Inform your customer about the platform OOTB behavior and limitation and ask them to train their agents.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

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07-15-2025 03:10 AM
Exact requirement is not possible but this link might help you.
Accept the solution and mark as helpful if it does, to benefit future readers.
Regards,
Sumanth
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07-15-2025 03:15 AM
Hi @krishna115 ,
UI Action work either on form header or bottom. ServiceNow will not allow to create floating button in the middle of the form.
If my response is helpful, please give it a thumbs up.