Resolved! Playbook
How to hide Skip button for question and send mail activities . action inclusion won't work because these activities won't use table like user form activities
Forum Posts
Resolved! Decimal field max length
Hello - i have created a new filed - which is a Decimal Type. I have a requirement for that field to show up to only 5 decimals. And so i made max length = 5. However, when i save the record and it refreshes, it sets it to 15. What can i do so that...
Service Operations Workspace - Redirect to a URL from workspace to native or core Ui
Hi,In Service Operations Workspace, when I try to open a change record, I would like it to open in the Core UI instead of the Workspace. Is that possible? If yes, could you please guide me on how to achieve this? Any help would be greatly appreciated...
How do we fetch the taxonomy topic, when on the catalog item widget in the portal
We have a requirement to automatically populate a field on the catalog item, based upon which Product (topic) was selected in the portal. The catalog item is generic and is present in multiple Topics in the portal. We need access to the name of the t...
Migrate from CSD to CSD 2.0
Hi All, We already have CSD in our instance and thinking to have CSD 2.0. Do we have any article to refer the migration process from CSD to CSD 2.0? Regards, Narendran
Resolved! Bussiness Unit and Department creation strategy how does it work and has an impact
We have 5 child organisation and one parent organisation all of them has same kind of business unit and department as in Finance and HR will be there in all the organisation. how to map the structure ??
Resolved! cad
An app developer enables the "Allow access to this table via web services" option in Application Access. What is the result?A. Users querying via web services can access table records, regardless of permissions.B. Developers from other application sc...
Resolved! Anonymous surveys not anonymous until submitted
Hi!Ive noticed that if an anonymous survey is being saved and not submitted the selections/answers made by the user are not anonymous at that point in time. Only when the user submit its being anonymized e.g. the guest user is being assigned.Question...
Resolved! cad
What can a developer do with REST API Explorer? (Choose 2)A. Convert REST Message functions to REST methodsB. Test API endpoints on ServiceNowC. Practice using REST to interact with public data providersD. Find resources on the web for learning about...
How to Group Catalog Tasks by Labels in a Bar Chart Report?
Hi all,I’m working with a fulfiller group that uses labels (tags) to categorize their work in ServiceNow. They’ve shared a sample report, and I’m trying to replicate it in a more dynamic format. For this post, I’m focusing on the “Auto” department.I ...
Ability to interpret Hashed IDs on User Experience Analytics Dashboard or Other Table
Hello, I am reaching out to see if anyone has a solution for a report requested from my team. We need a report showing a specific manager's direct reports with their associated ServiceNow logins and durations of the time logged in. The closest soluti...
How to evaluate the license utilization for AI Search Starter Documents under platform foundations
Hi All, We are looking to assess the license consumption for one of our MSP clients. In the subscription management section, it shows that XXXX licenses have been purchased for AI Search Starter Documents under Platform Foundations in ServiceNow. How...
Evaluate the license utilization for Document Intelligence Starter - 5K Document Intelligence Pages
Hi All, We are looking to assess the license consumption for one of our MSP clients. In the subscription management section, it shows that XXXX licenses have been purchased for Document Intelligence Starter - 5K Document Intelligence Pages under Work...
