Hello there. Short story - I have a request to insert a record link into generated Tasks if the RITM has attachment/s. I am trying to use Flow with this action 'Generate Link to Table Record' and add a work note update to the Task - Is this possible? I have used the above action in my Flow, however it does not create the record number / link, it spits out the code instead ie:
Results:
Expected results - I was hoping for something like this:
This is my Flow:
tableName = 2-Look up Record > Requested Item Table
recordSysID = 2-Look up Record > Requested Item record > SysID
linkDisplayName = 2-Look up Record > Requested Item record > Number
3-Generate Link to Table record > link
Thank you.
Hi
use this script and place inside f(x) inline script for work notes field
var sysId = fd_data.trigger.current.sys_id;
var rec = new GlideRecord('sc_task');
rec.get(sysId);
var text = "Note 1: There is an attachment/s in the RITM. Scroll down to RITM Attachments related tab to view the attachment.<br/>";
var url = "Note 2: Click the following to view the RITM record and it's attachments " + '<a href="' + gs.getProperty('glide.servlet.uri') + '/nav_to.do?uri=' + 'sc_req_item' + '.do?sys_id=' + rec.request_item + '">' + rec.request_item.getDisplayValue() + '</a>';
return '[code]' + text + url + ['/code'];
Regards
Ankur
Hey Mohammed, thanks for your reply. Do you mean like this:
If so, yes I tried it - but got the same results:
Let me know if you have any other ideas. Thank you for your time.
If you are using Flow Designer Record Link Generator | Servicenow Share utility then Please try mapping Native UI journal link inside the worknotes. i just tried and it works fine for me.
Output
For portal link you need to use "Porta Journal Link" data pill.
Regards,
Muhammad
