Flow Designer group approval skipping for no reason

[Tim Hannah]

I have a basic flow set up in flow designer which has an 'ask for approval' action in it. 

If i set the approval to a user it works fine, waits for approval and then proceeds after its approved. If i set it to group it skips the approval. 

What am i doing wrong? These are all new tickets with no other approvals pending. 

[Ankur Bawiskar]

@Tim Hannah 

are you sure there are members in that group?

are you sure the members are active and not locked out?

[Tim Hannah]

@Ankur Bawiskar 
yes the group has users in it,

and the users are active,

AND the users have approver role (not that that bit matters) 

Additionally it doesn't seem to matter what group I use, i get the same outcome. 

I have seen what you are talking about before with change when a CI doesn't have any approver users but yeah in this instance we have active users in the group. 

[Paul T]

@Tim Hannah were you able to find a solution for this?

[Harshal Bhairav]

It is possible that the choice value that is there for state field for the transitioned state is out of 

3, 4, 7 which is inactive states as per TaskStateUtil script include it forces the approval list to move to no longer required state take a look at the link, 

Approval is being set to "No Longer Required" - Support and Troubleshooting (servicenow.com)

workaround is change the choice values of desired state out of those 3 states and change the condition again flow designer