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‎06-05-2019 07:43 AM
How do you add an "is empty" or null value IF condition?
Logically, I am just trying to write a condition that says
IF (Assigned To is not empty) THEN (etc).
What's throwing me off is that the UI has options for "is", "is not", "contains", and "does not contain" -- but there are not options for "is empty" and "is not empty."
I imagine there's a simple way to do this, but any help would be appreciated.
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‎06-05-2019 08:33 AM
Hi Denton,
In that case, you will just select "is not" from the filter and leave the input as blank. i.e Trigger->Incident Record->Assigned To | is not |
-Pradeep Sharma

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‎08-10-2020 01:47 AM
This was working fine until it suddenly stopped. I resolved the issue by dot-walking from record to a field type String (for example, Assigned To->Sys Id) and made the condition is (empty).
Maybe this can help with multiple records too?
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‎12-17-2020 07:33 AM
For anyone searching for recent improvements related to this issue: there haven't really been any. Please go here to up-vote and comment in favor of the creation of "is empty" and "is not empty" options.
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‎07-05-2021 02:00 AM
In old version, We are using "is not" from filter and leave as black but in latest version(Quebec) we have OOTB functions.
ServiceNow has provided OOTB box utilities functions. We can call the funtion to check the data pill is blank or null value.
Please find the reference screenshot.
For more information. Please refer below link
https://docs.servicenow.com/bundle/quebec-servicenow-platform/page/administer/flow-designer/reference/utilities-transform-functions.html#d1097001e249

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‎12-13-2023 02:33 AM
Great pointer, thanks for the information.

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‎11-05-2021 04:28 AM - edited ‎04-29-2024 06:54 AM
Here are some examples to show that this is really not working as expected. The External Reference field below was simply an empty string field.
1. Tried to use the "is not" comparison with a blank field, but with multiple conditions this evaluation did not work:
2. Tried to use the "Is Blank?" option, but somehow this also did not work:
3. Finally got this working with the "Is Null?" option:
So there are still some bugs in here and unexpected behavior.
I upvoted the idea for the "is empty" improvement.